On August 12, Popeyes, the Louisiana fried chicken franchise, released the Popeyes Chicken Sandwich and the public went mad. If you haven’t already waited in an hour-long line to try the sandwich-

4 Life Lessons Learned from Mitt Romney
Advice for succeeding in public relations, and life in general
Mitt Romney, the successful businessman, presidential candidate and father, is no

Four ways to rock your social media
There’s no doubt that you know the value that social media can bring to you

10 ways to be a good audience member at conventions
Convention season will soon be here again in full force, with professionals flocking to national conferences for learning and networking. Unfortunately, some convention goers don’t know—or don’t

How keyword density can help fulfill your SEO destiny
Use keywords to reach the most people in the most effective way.

Hacking Social Media: The Best Times To Post For Your Brand
With thanks to Nora Flint, of Truconversion.com, we have obtained a new infographic about the best times for businesses to post social media for highest

Take one of these books on your next flight
Learn from great teachers through one of these modern classics on the art of management and business communication.

Three Great Ways to Invest in Yourself
You’re a thoughtful person, and you like to take care of your family, friends and colleagues. But maybe it’s time you gave a series of special gifts to the most important person in your life—

The 5-Star Approach To Turning A Customer Experience Around
Today I invite you to meet Jonathan Sprinkles, communicator, keynote speaker, author, and self-described “Connection Coach” (and yet another of the great individuals I’ve met through entrepreneurial friend Garrett Gunderson, whose summit I’ll be attending later this week.)

How Good Messaging Is Like Convincing An American To Eat Escargot
When I was 13 I took French at school. My teacher was a whiz at teaching the language but was also invested in teaching us French culture. We had lessons on the significance of la bise (the kiss on the cheek upon greeting a friend) and how to greet someone properly based on their relationship to you, we learned about stained glass and flying buttresses, we learned about the difference between Santa Clause and Père Noel.

How To Protect Your Business From Copycats
In response to my article Bad Business: Indicted or Not You are Going to get Caught, a reader asked “What is the best way to protect my company from copycats?”