One of the most satisfying experiences working in the PR industry comes when you secure an opportunity for a client to tell their story in front of a captive national audience. This week, after multiple phone calls, emails, and meetings, our colleague Don Osmond finalized an appointment for Footnote.com to showcase their site on the Glenn Beck Show, a true testament to the importance of networking.


Footnote.com will be talking about their most recent project, The Interactive Vietnam Veteran’s Memorial Wall, as we prepare for the Memorial Day Weekend. The interview will detail the inspiration behind the project, the logistics of building the site, as well as share some of the wonderful and touching stories that people have posted on the site.


You can watch the Footnote.com interview Friday, May 23 on the Glenn Beck show on CNN Headline News at 5 p.m. ET (rebroadcast at 7 p.m. and midnight, check local listings), or listen for the radio interview with Glenn Beck on Premiere Radio Networks Friday at 11:30 a.m. ET (check local listings). Also available on www.glennbeck.com. Glenn can also be heard on XM satellite radio on channel 165.

On March 26, Footnote.com released an interactive version of the Vietnam Veteran’s Memorial. As a way to drive more interest for the story, Footnote choose to make the announcement on a day that already held important significance – March 26 was groundbreaking date of the actual Vietnam Memorial Wall in Washington D.C.

Interestingly enough, “…the day of the launch was also the 26th anniversary of the groundbreaking for construction of the memorial, more commonly known as "the Wall.'" — ComputerWorld

Making the announcement on that date didn't guarantee coverage or publicity; however, it provided a news angle that was easily relatable and could be used as launch point for other stories. It also provided an excellent platform for a unique pitch.

While it's not always appropriate, using dates and anniversaries is a great way to make your pitch or story more relatable to a specific audience.

A lot of details go into launching a new product/service, or even making the “big" announcement. On the PR side those can include (but not limited to) briefing analysts, reviewing messaging, developing collateral and even drafting a press release.

However with all the preparation that takes place beforehand, you cannot neglect having key executive spokespersons available for media when the calls start coming in.

A perfect example of everything working like clockwork is Cemaphore's MailShadowG launch, which took place yesterday. This is an announcement that broke in the NY Times, in a Scobleizer blog by Robert Scoble, and subsequently by more than 31 additional editors and publications in the space of the announcement's first 24 hours.

All prep work was done well in advance, and after the press release went out the phones started ringing. Having discussed availability prior to the launch made it easy for the Snapp Conner PR team to reach key executives immediately and secure interviews.

Congratulations Cemaphore for a successful launch of MailShadowG. We'll be sharing much more about this PR launch within the next several days.

Once you've begun a public relations initiative, it is important to maintain a steady flow of news. Communicatively speaking, nothing could be more detrimental to your business than to go quiet.

Regardless of extreme optimisms, human nature tends to gravitate toward the negative; and when your company stops making noise, the media began to wonder what is going on behind the closed doors. Or worse… they forget about you.

This is why it is imperative to continue sending out regular press releases, and conducting outreach. If you feel that there is little or no news to share, take a look back at where you've been and what has been completed. Is there something you could share about the growth your company has experienced? Is there an anniversary coming up? How do you compare with where you were last year this time?

Be creative about the news you share. You may not get the intended coverage as with the launch of a new product; however, simply continuing the conversation helps the media know they are working with a company that is more than just a “flash in the pan."

Don Osmond

Senior Associate

Public relations play a vital role in a company's success. It is not a function handled exclusively by the internal PR department or the agency of record. Every company should implement a PR policy and regularly review the policy with employees to ensure that it is understood and followed.

The following are tips each employee should follow to assist with PR:

• Know and understand the company PR policy. If you aren't told about a policy when hired ask if one exists and if you can get a copy of it.

• Make sure you know who you're talking to at all times. If somebody calls asking questions don't be afraid to ask whose calling and what the purpose of the call is.

• Know who is in earshot. Be careful what you say in the company lobby, bathroom or when traveling while at an airport, hotel, restaurant, or trade show. If somebody overhears a confidential conversation, particularly the media it is now public information.

• If a reporter calls and wants information transfer him to the appropriate PR contact. Find out what his deadline is and what specifically it is they need. Once you have this information turn them over to the PR contact.

• Never give out cell phone or personal phone numbers to a reporter. Always take their information and pass it along to the proper PR contact for follow-up.

Jeremy Kartchner

Senior Accounts Director