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Lessons learned from the mistake of a Salt Lake City news anchor

May 26, 2017 / Brand Management / Communication Tips / Crisis PR / Journalism Industry / News

A few weeks ago, Shauna Lake, a longtime news anchor for the Salt Lake City CBS affiliate, experienced the effects of a high-profile mistake after a Utah State Highway Patrol officer pulled her over

Transparency and Access are Vital to Crisis Communication

March 5, 2015 / Communication Tips / Crisis PR

When a crisis strikes, most businesses and organizations are caught off guard when the first reporter calls requesting a statement. For business owners and executives, balancing the need to manage a crisis while dealing with the media’s desire to know can be one of the most stressful situations imaginable.

Are You Prepared? Record Number Of Cyber Attacks Target Small Business

September 18, 2013 / Blog / Crisis PR / PR Strategy

If you think your business is too small to be an attractive target for cyber criminals or you don’t have anything worth stealing, think again: The 2012 Data Breach Investigations Study by Verizon shows that in 855 data breaches they examined, 71 percent occurred in businesses with fewer than 100 employees.

Forbes Post — Bad Business: Indicted Or Not, You Are Going To Get Caught

November 7, 2012 / Blog / Communication Tips / Crisis PR / Social Media

As a communications professional, I was particularly struck by Howard Sklar’s article this week, Six Reasons Why You’re Going To Get Caught. Howard talks about the dilemma of companies who catch an instance (or even a pattern) of bribery or illegal contract negotiation in their ranks.

Can Somebody Please Be Prepared!

June 12, 2012 / Blog / Crisis PR / PR Strategy

BA Hall of Famer and analyst Bill Walton is famous for making a plea for players to get a rebound during games. Quite often you’ll hear Walton say, “Can somebody please get a rebound!”